SUmmers Automotive detailing t&C
- The Company shall be entitled to charge £25 per day late payment charge AND the parties here by agree that this is fair compensation for late payment and shall not be construed as a penalty.
- The Company reserves the right to cancel a booking at any time prior due to non-availability of staff; or where the Company has stipulated payment in advance of delivery and no such payment has been received.
- The default method of contact by the Company will be by email or SMS Text.
- Any service booked will be booked in co-operation with the Company, who will advise in most cases of the appropriate service based upon the information provided by the client. Should the client choose a lower service than is appropriate for the condition of the vehicle or than is recommended by the Company, the Company will not warrant to the lesser services effectiveness.
- The booking is not confirmed until an email address has been sent by email or SMS Text.
- It is the responsibility of the client to ensure receipt and accuracy of the email confirmation of booking.
- All charges for processing payments are non-refundable regardless of the circumstances.
- If the Client wishes to cancel FOR ANY REASON, they must give at least 72hours notice by email or SMS Text and this must be acknowledged by the Company seventy two hours before the booked date. Failure to do so will incur a cancellation charge in all cases which may be up to 100% of the cost of the service.
- Any non-honoured booking/no show will be invoiced at 100% of the cost of the service
- The Company intends to turn up to all bookings made, regardless of the weather/light conditions and start and complete the service on the day . The company will only cancel in exceptional circumstances by telephone, email or SMS Text E.g., Freezing weather conditions with risk to vehicle damage.
- The Client must ensure, prior to arrival of the Company that the vehicle is emptied of all personal and non-fixed items within the car. The Company reserves the right and the Client hereby acknowledges that right, to either make a further charge for clearance of the client’s vehicle or refuse to undertake the service which will be treated as a late cancellation and thus a charge will be levied.
- The Client must ensure prior to arrival of the Company that sufficient space is available for both the Company’s vehicle and their own, along with sufficient movement around both vehicles.
- The Client must ensure prior to arrival of the Company that the location of the service as dictated by the Client is safe, secure and sufficient for the Company to carry out the service and further that the location allows and permits such activity to be carried out. Any parking charges required or levied as a result of the location as chosen by the Client will be charged to the client’s account.
- The Client must ensure prior to arrival of the Company that sufficient fuel is contained within the vehicle to enable the engine to be started and run and the vehicle to be moved should the need arise. The client hereby accepts that should the vehicle be required to be moved at the sole discretion of the Company, that the Company is hereby authorized to do so, though liability for such movement or the revised location remains with the client. The Company is however not providing a warranty that it will move the said vehicle.
- The arrival time is an estimate and can fluctuate due to a variety of reasons including the condition of a previous car, weather, traffic and other circumstances outside the control of the company. This is not the liability of the company and it shall not, nor can it ever be held liable for such occurrences. Time is not the essence of the contract.
- It is agreed by the Client that the late arrival by the Company does not constitute a breach of contract by the Company nor does such lateness permit the Client to cancel the booking without charge.
- The client will ensure that the keys and vehicle are easily accessible and handed to the company owner within 5 minutes of arrival, failing which the Company reserves the right to levy a charge or to treat the booking as a late cancellation.
- Prior to commencement of the service the company reserves the right to complete with the client a preservice inspection form noting any areas of damage an condition of the vehicle.
- The client will not interrupt nor interfere with the Company during the completion of the service. Should the client delay the completion of the service by the Company or remove the vehicle before its completion, the Company reserves the right to terminate the service forthwith, without completing the remaining outstanding specification or provide any refund.
- Upon completion of the service the client will be asked to inspect the vehicle and confirm that the service has been completed to the specification as explained by the Company.
- Should the Client be unsatisfied with completion of the service, the Client is required to detail the points to the Detailer and allow the Detailer to rectify the points. In the event that the Client cannot be present at the completion of the service, such points should be detailed in writing with accompanying photographs and must be received and acknowledged by the Company within 24 hours of the completion of the service.
- Upon completion of the service the client will be asked to inspect the vehicle and confirm that no damage has occurred during the operation of the Company’s service.
- Failure to make any such claim in the period(s) specified in clause 21 above shall constitute unqualified acceptance of the Service and waiver by the Client of all claims relating to the Service.
- Any return visits made by the Company are at the sole discretion of the Company and are not open to negotiation or alteration without the express written agreement of a representative of the Company.
- If the Company shall be prevented or hindered from supplying all or any of the Services in accordance with the order by any circumstances beyond its reasonable control (including without prejudice to the generality of the foregoing force majeure delay by supplier trade disputes including disputes involving the Company’s own workforce and all other causes whether or not of a similar nature beyond the reasonable control of the Company) the Company shall be entitled by notice by telephone or in writing to the other forthwith to rescind the Contract and in such circumstances the Company shall not be liable to the Client for any direct or consequential loss or damage suffered by the Client as a result of the Company’s inability to perform its obligations.
- Save as aforesaid (and save in respect of death or personal injury resulting from the negligence of the Company, its servants or agents), the Company shall not be liable for any claim or claims for direct or indirect or consequential or incidental injury loss or damage made by the Client against the Company (whether in contract or in tort, including negligence on the part of the Company or its staff) arising out of or in connection with any defects of any Service supplied or any act, omission, neglect or default (whether or not the same constitutes a fundamental breach of the Contract or breach of a fundamental term thereof) of the Company or its staff in the performance of the Contract.
- Subject only to the provisions of these conditions no statement undertaking warranty or condition express or implied by law, trade, custom or otherwise shall apply to the Contract.
- The Client shall indemnify the Company against all actions, claims or demands by third parties against the Company howsoever arising directly or indirectly in respect of or in connection with the Service or the Contract by the Company to supply the same upon the terms and conditions herein contained.
- If at any time any one or more of the provisions of the above clauses or sub-clauses is or becomes invalid, illegal or unenforceable in any respect under any law the validity and enforceability of the remaining clauses and/or sub-clauses hereof shall not in any way be affected or impaired thereby.
- These conditions and each and every Contract containing them shall be governed by the Laws of England and the Client will submit to the jurisdiction to the English Court.